Job Details

Military Stdnt Records Coord 1

Position Number: 6955095
Location: Augusta, GA
Position Type: Registrars

Military Stdnt Records Coord 1

Job ID: 295256
Location: Summerville Campus
Full/Part Time: Full Time
Regular/Temporary:

*

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University-

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

The Office of Military and Veteran Services (MVS) creates an educational experience for our military-connected students and their families by providing student-centered customer service, open communication, and educational benefit processing.

Job Summary

This position will be responsible for accurate certifications to Veterans Affairs or other military programs to ensure students receive housing and book stipends, and Augusta University receives timely payment for student accounts, and assisting students with submission of the out-of-state tuition and mandatory fee waivers with required documentation.

Responsibilities

AS SCHOOL CERTIFYING OFFICIAL CERTIFYING BENEFITS: Collect documentation for verification of VA benefit awarded to each student. Code students within Banner, store documentation in Slate, and certify enrolled hours in VA Enrollment Manager. Report initial certification of credit hours, amendments, and withdrawals for students, each term, within VA Enrollment Manager. Add student accounts to third-party contracts to reflect VA expected payment when applicable. Adjust all add/drop and withdrawal course changes in the VA Enrollment Manager each week. Perform initial reconciliation of each student account. Calculate tuition and fees, bill the VA through VA Enrollment Manager, Tungsten Network, or PIEE DOD system. The position may manage other military educational or vocational programs.

PROCESS USG MILITARY OUT-OF-STATE TUITION WAIVERS: Collect all USG required documentation and upload into student's Slate profile. Review all documentation to ensure it meets USG requirements. Apply waiver code to student account in Banner.

MAINTAIN VA COMPLIANCE: Obtain VA School Certifying Official certification and maintain skilled knowledge of VA policies, regulations, and VA educational benefits.

COMMUNICATE EFFECTIVELY: Act as an intermediary, facilitator, and advocate for Augusta University's military-connected student population by communicating and collaborating professionally and effectively with Veterans Affairs and other Augusta University offices, including but not limited to Registrar, Academic Admissions, Financial Aid, Business Office, Academic Advising, and various Faculty members. Communicate with students regarding enrollment or waiver status, payment status, and remaining benefits, and provide top-tier customer service to prospective and current students via phone, email, and walk-in interactions.

EVENT PLANNING/ATTENDANCE: Support and attend student events presented by Campus Partners. Assist in planning and participating in event/programming for military-connected students.

: Perform other duties as assigned.

Required Qualifications

Associate's degree from an accredited college or university and two years of experience in higher education or relevant work experience.

Preferred Qualifications

Bachelor's degree from an accredited college or university. Familiarity with BANNER, VA ONCE, VA Educational Benefits rules and regulations, GoArmyEd processes. Bachelor's degree from an accredited college or university. Familiarity with Banner, VA Enrollment Manager, VA educational benefit rules and regulations, tuition assistance processes, and good conflict resolution skills.

Knowledge, Skills, & Abilities

Proficient in Microsoft Office and other computer software/databases.
Demonstrated ability to interact positively with varying groups of people with various backgrounds and interests.

SKILLS

Detail-oriented with strong prioritization and organizational skills.

ABILITIES

Shift/Salary/Benefits

Shift: Days; M-F (Work outside of the standard business hours may be required)

Pay Band: B4

Salary: $17.02/hourly-$19.32/hourly

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.

https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=295256&PostingSeq=1