Job Details

Specialist, Admissions and Records

Position Number: 6140370
Location: Orlando, FL
Position Type: Admissions/Enrollment

Specialist, Admissions and Records

Position Number: HR0202.00000
Job Type: Staff
FT/PT: Part Time
Employee Class Description: C3-Staff PT (ed. support)

General Position Description:
Processes, verifies, and enters all student information, including admissions and registration documents. Ensures the timely processing, accuracy and confidentiality of student information. Communicates and corresponds with students regarding registration issues and processes.

Grade: 2023
Exemption Status: Non-Exempt
Posting Number: S3073P
Primary Work Location:
If multiple locations, what are the other locations:
Proposed Work Schedule (please note hours subject to change based on business needs): The business hours of the Registrars Office is Monday-Thursday, 7 AM-7 PM.This position offers a flexible work schedule of 29 hours per week within these hours.
Number of Vacancies: 2
Posting Start Date: 04/11/2025
Posting End Date: 4/24/2025
Open Until Filled: No
Temporary Position (Temp or Grant Funded Details):
Salary Range: $17.92 per hour

Essential Job Functions:

1. Verifies and enters student document information. Ensures student records and applications are complete and processed.

2. Updates student information, including changes to grades, majors, and personal information.

3. Reviews and verifies student residency status and visa status for immigrant and non-immigrant students.

4. Responds to student questions online and over the telephone. Prepares and composes written correspondence.

5. Provides students with assistance on matters related to student records and applications.

6. Researches and advises students on appropriate policies, procedures, and possible actions related to student records and admissions.

7. Creates and maintains institutional catalogs for all incoming transfer work.

8. Creates and reviews error reports to ensure integrity of the admissions decision.

9. Performs related verifications, including searching the National Student Enrollment database.

10. Maintains data integrity procedures, processes, and policies to ensure high levels of accuracy, security, and confidentiality.

11. Provides assistance with student registration for special populations, cohort groups, and departments throughout the college.

12. Be able to present complex information in a simple format.

13. Researches and comprehends statutes and guidelines related to admissions and records.

14. Researches and completes validation of transcripts on all non-regionally accredited institutions.

15. Process all degree and non-degree seeking admissions applications for fall, spring, and summer terms.

16. Effectively makes quantitative determination related to tests scores and enter them into the admissions database.

17. Must be certified yearly to improve processes and increase efficiency.

18. Serves as an admissions representative and attend College transitions programs

19. Team Lead Responsibilities: 1. Creates and distributes daily work to admissions specialist daily. 2. Maintains accurate data in regards to staff productivity and supports Assistant Director of Admissions. 3. Responsible for answering inquiries from Admissions Help mailboxes, SharePoint. 4. Provides frontline service for students and departments college wide on a daily basis.

20. Performs other related duties as assigned.

Required Minimum Education:
High school diploma or general education degree (GED).

Required Field of Study:

Other Required Qualifications:
Relevant work experience may be substitutable.

Required License/Certification:

Preferred Education & Field of Study:
Associate's degree from a regionally accredited institution.

Preferred Type of Experience:
Admissions and records experience.

Customer service, data entry, and retrieval experience.

Preferred Licenses/Certification:

Knowledge, Skills, and Abilities:
Knowledge of transfer evaluation, evaluation agencies, higher education institutions, admissions and records policies, practices, and procedures, and the mission of community colleges.

Skill in the use of personal computers and related software.

Ability to communicate effectively, orally and in writing.

Ability to review, analyze and enter large amounts of data.

Display a high level of detail, identify errors, and take appropriate action.

Ability to organize, prioritize, and make appropriate decisions.

Ability to apply and interpret related policies and procedures.

Ability to create and distribute excel reports.

Ability to understand and interpret Statutes.

General Working Conditions:
This job operates in a professional office environment and throughout the College's worksites and grounds. Within the professional office environment, the employee will routinely operate standard office equipment including but not limited to computers, keyboards, mouse, phones, photocopiers, printers, scanners, filing cabinets and fax machines. The noise level in the office work environment is usually quiet and occasionally moderate. While operating outside of the office environment, the employee may be exposed to elements including but not limited to wet/humid weather, extreme temperatures, dirt, dust, fumes, smoke, and unpleasant odors. The role may also involve hazards or physical risks, which require comprehending and following basic safety precautions and may require Personal Protection Equipment. The noise level in the work environment is usually moderate and occasionally loud.

Typical physical competencies include but are not limited to remaining stationary, moving, ascending/descending, positioning self, reaching, lifting/moving objects weighing between 5-100 pounds. This job also entails frequently communicating, discerning and exchanging information, detecting and perceiving objects up close, at a distance, and the ability to adjust focus. Cognitive abilities include but are not limited to discretion, judgment, reasoning, memory, learning, maintaining confidentiality, comprehension, problem solving, and decision-making.

The typical work environment, physical and cognitive demands listed above are representative of those that must be met by an employee to successfully perform the essential functions of this job. The College has a process to identify and make available reasonable accommodations to enable individuals with disabilities to perform the essential functions.

Job Specific Working Conditions:

Diversity Statement:

To apply, visit https://valenciacollege.peopleadmin.com/postings/38354